We’re seeking a detail-oriented Office Administrator to keep daily operations running smoothly. This person will manage front-office duties, customer communications, scheduling, parts and inventory support, basic bookkeeping tasks, and administrative coordination between sales, fabrication, and electrical teams.
Key Responsibilities:
Act as primary point of contact for phone, email, and walk-in customer inquiries; route and escalate to appropriate staff.
Manage appointment and build scheduling; coordinate vehicle drop-o and shop capacity with project managers.
Create and maintain customer records, job files, work orders, and CRM entries; ensure accurate doentation throughout project lifecycle.
Prepare and send estimates, invoices, quotes, and service confirmations in coordination with sales and shop teams.
Handle accounts payab tasks: process vendor invoices, record payments, follow up on outstanding customer balances, and assist with monthly reconciliations.
Oversee parts ordering, incoming shipments, and inventory tracking for commonly used materials and accessories; coordinate returns and warranty claims.
Maintain office supplies, shop forms, and safety doentation; ensure compliance with company policies and record retention.
Support event logistics and admin for trade shows, demo days, and training sessions.
Assist with basic HR tasks: onboarding paperwork, timekeeping, and benefits enrollment coordination.
Produce routine reports (sales, open jobs, inventory) for management.
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