ATRI is hiring for Contact Center Representative- Arabic Speaker for one of our leading Banking Clients. Please find details below
Exp:- 1+ Years ( Experience in Banking sector is added advantage)
Job Location:- Dubai
Job Role:- Inbound Calls
Notice Period:- Immediately
Salary:- 4000 A
Language:- Native Arabic language and strong Command on English
Note:- WE NEED CANDIDATES WITH DEPENDENT VISA ONLY.
CANDIDATE'S SHOULD HAVE TAKEN ATLEAST 1st DOSE OF COVID VACCINATION.
Job Responsibilities
Answer calls professionally.
∙Respond to customer inquiries with regards to banking products and services.
∙Research required information using available resources.
∙Handle and resolve customer Internet Banking inquiries and general complaints
∙Complete call logs
∙Route service requests to appropriate departments
∙Capture every mandatory information with accuracy while raising service requests
∙Provide customers with product and service information and route calls to appropriate resources
∙Provide precise and accurate information to customers
∙Follow up with customer calls where necessary
∙Adherence to standard work procedures while handling customer calls
∙Comply to information security and data privacy policies
Thanks and Regards
Atribs Metscon
DISCLAIMER: Dear Candidate! You are fully responsible to deal with the employer on the hiring process. GulfJobs.com will not take any responsibility on your hiring process. Genuine employer does not ask money for hiring!