A Customer Service Representative, or CSR, will act as a liaison, provide produ information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
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