We are seeking a friendly and outgoing Customer Service Representative to join our team. The successful candidate will be responsible for providing excellent customer service to our clients by answering questions, resolving issues, and providing product or service information. The ideal candidate will have excellent communication skills, be able to work well in a team environment, and have a strong attention to detail.
Key Responsibilities:
Providing exceptional customer service to clients via phone, email, or in-person
Answering questions and providing product or service information
Resolving customer issues and complaints in a timely and professional manner
Keeping accurate records of customer interactions and transactions
Collaborating with team members to resolve complex customer issues
Maintaining a positive and professional attitude at all times
Staying up-to-date with product and service information to provide accurate information to customers
Requirements:
High school diploma or equivalent
Excellent communication and interpersonal skills
Ability to work well in a team environment
Strong attention to detail and problem-solving skills
Ability to multitask and prioritize effectively
Proficient in basic computer software programs
Willingness to work flexible hours, including weekends and holidays
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