Customer Service. A supermarket in Dubai is hiring Customer service involves assisting customers before, during, and after a purchase to ensure they have a positive experience with a company's products or services. It covers a wide range of tasks, from answering inquiries to resolving issues, all with the goal of maintaining customer satisfaction. candidate to send they CV to email. ***
Key Responsibilities:Providing Information: Answering questions about products, services, pricing, policies, and availability. This includes helping customers understand the features and benefits of what’s being offered.
Handling Complaints and Issues: Actively listening to customer concerns and resolving complaints in a professional and timely manner. This may include troubleshooting problems, issuing refunds, or offering alternative solutions.
Processing Orders and Returns: Helping customers with placing orders, tracking their shipments, and processing returns or exchanges according to company policies.
NOTICE: Esteemed Candidate, You bear complete responsibility for engaging with the employer througout the hiring process. GulfJobs.com disclaims any responsibility regarding your recruitment. A legitimate employer will never request payment for hiring!