Holford is urgently hiring a Customer Service Agent to join its team in Dubai, UAE. In this role, you will be the primary point of contact for customers, handling inquiries across multiple channels including phone, email, and in-person interactions. Your responsibilities include providing accurate service information, resolving customer issues efficiently, and maintaining meticulous records of all transactions and interactions. You will collaborate closely with internal departments to ensure seamless service delivery and high levels of customer satisfaction. This position offers a professional work environment with opportunities for career growth within a supportive team structure.
How to Apply: Apply through Holford or send cv with "Customer Service Agent" to *** or WhatsApp: +***
a. Minimum 2–3 years of proven professional experience in customer service
b. Previous experience within the Facilities Management sector is considered a strong advantage
c. Excellent verbal and written communication along with strong interpersonal skills
d. Demonstrated problem-solving abilities and a high level of attention to detail
e. Ability to work effectively under pressure and manage multiple tasks simultaneously
f. Commitment to delivering a high standard of professionalism and customer care
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