Job Detail

Customer service Executive

Posted on Jul 27, 2020
Location: Dubai, UAE
Industry: Recruitment / Placement Firm
Job Type: Others
Education: Diploma

Job Description

· Generate sales leads
· Identify and assess customers’ needs to achieve satisfaction
· Build sustainable relationships and trust with customer accounts through open and interactive communication
· Provide accurate, valid and complete information by using the right metho
· Meet person service team sales targets and call handling quotas
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
· Keep records of customer interactions, process customer accounts and file documents
· Follow communication procedures, guidelines and policies.Take the extra mile to engage customers

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