Job Detail

Customer Service Representative

Posted on Apr 08, 2024
Location: Dubai, UAE
Industry: Home / Hotels / Hospitality
Job Type: Full Time/Permanent
Education: No Education
Experience: Less Than 1 Year
Salary: 2500 - 3000 UAE Dirhams (Monthly)

Job Description

A Customer Service Representative, or CSR, will act as a liaison, provide produ information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Customer Service Responsibilities:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right metho
Meet person service team sales targets and call handling quotas


Candidate Requirements

Requirements and skills:
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to ada to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively


Skills Required

Job is expired

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