Key responsibilities Area:
-Provides services to customers for employment visa and residency for domestic helper.
-Respond to customer inquiries in accordance with approved service indicators.
-Actively participate in the development of the service delivery process and propose new solutions for the development of services.
-Compliance with performance indicators set by the ministry
-Follow-up printing transactions in accordance with the procedure guide.
-Maintain the confidentiality of the work
-Any other tasks assigned to them by the relevant tools in accordance with his functional functions.
Qualifications:
-High School degree or equivalent.
-With Tadbeer experience as Data Entry – minimum 1 year
-Customer service experience in MOHRE transaction – minimum 1 year
-Knowledgeable with Microsoft office.
-Can understand and speak English.
-Effective customer service skills.
-Good typing speed.
-Organization skills.
-Strong attention to details
-Ability to handle customers and understand their needs.
-Pleasing personality and positive outlook.
-Willing to learn new techniqu to improve the work.
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