The Order Entry Administrator will be responsible for providing exceptional customer service support for receiving, entering, and processing onli orders for customers, while also verifying prices, shipping methods, and processing payments.
ESSENTIAL DUTIES & RESPONSIBILITIES :
Light data entry and review of order accuracy
Process returns and all necessary paperwork required (Online & Digital Only)
Responds to all sales, technical and customer service inquiries via phone, email, or social media
Process online payments and check for accuracy
Partner with management, peers, and staff to provide a supportive environment and positive customer experience
SKILLS & KNOWLEDGE:
Must have High School Diplo completed
Minimum of two (2) years of experience in a support role in an office or call center environment
Excellent written, verbal, and interpersonal communication skills, as well as strong, follow up
Excellent organization with a disciplined approach to performing essential responsibilities
Ability to multi-task, self-manage, troubleshoot and problem solve issues around assigned tasks
Ability to work independently and additionally with other team members
Proficient experience with data entry, customer service and use of multiple office systems (Word, Excel, etc.)
Experience processing confidential customer account information such as credit cards, pay pal, etc. preferred.
DISCLAIMER: Dear Candidate! You are fully responsible to deal with the employer on the hiring process. GulfJobs.com will not take any responsibility on your hiring process. Genuine employer does not ask money for hiring!