Job Detail

Executive customer service

Posted on May 27, 2022
Location: Sharjah, UAE
Industry: Advertising / PR / Event Management
Job Type: Full Time/Permanent
Education: Secondary School
Experience: No Experience - Fresher
Salary: 2400 - 3000 UAE Dirhams (Monthly)

Job Description

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.


Candidate Requirements

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.


Skills Required

Job is expired

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