The Front Desk Officer is responsible for managing the reception area, welcoming visitors, handling incoming calls, and providing administrative support to ensure smooth day-to-day operations.
Key Responsibilities:
Greet and welcome visitors in a professional and friendly manner
Answer, screen, and direct incoming phone calls
Maintain visitor logs and issue visitor passes
Handle incoming and outgoing mail, courier services, and deliveries
Manage appointment scheduling and meeting room bookings
Provide basic information to clients, customers, and guests
Maintain cleanliness and organization of the reception area
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