Since 2014, Niagara College KSA (NC KSA) has operated technical and vocational training colleges throughout the Kingdom of Saudi Arabia in support of the Vision 2030 initiative and in partnership with the Colleges of Excellence (CoE).
Headquartered in Riyadh, Saudi Arabia, NC KSA provides community and customized training based on Niagara College Canada's expertise and international track records as one of Canada’s most innovative and enterprising applied learning post-secondary institutions. With a strong focus on developing ‘world-’ and ‘work-’ ready graduates, NC KSA specializes in delivering a number of quality programs designed to prepare young men and women for successful entry into the workforce in the areas of Business, Event Management, Occupational Health & Safety, Information Technology, Graphic Design, Guest Relations Management, and Building & Construction. All NC KSA campuses also offer a foundation program for English language development.
Applications are invited for the position of Instructor, Guest Relations Management, Niagara College KSA, Makkah Female Campus. Reporting to the Chair, Vocational Programs, the Instructor, Guest Relations Management will be responsible for teaching students various concepts related to Guest relations, including organization and operation of hotels, understanding other cultures, reception accommodation and guest services, service cycle, communication, legislative requirements, use of property management system and processes and procedures relating to guest services. Activities include participating in the development of extra curricula events, coordinating with other instructors, and to integrate the curriculum, and monitor student progress. All courses will be taught using the English language.
Anticipated start date will be in September 2020.
Responsibilities include but are not limited to:
Teaching non-native English-speaking learners of various abilities and levels in a vocational Guest Relations Management context.
Participating in the development of the course curriculum and the production of high-quality teaching and learning resources, including resources in electronic formats.
Integrating and using technology to enhance teaching and learning in the classroom.
Developing lesson plans, course outlines and teaching and learning plans in accordance with Niagara College practices.
Developing a variety of assessment tools and assessing student work in compliance with Niagara College practices and Saudi Skills Standards requirements.
Maintaining records of student achievements and reporting results of student assessments in accordance with Niagara College practices and in compliance with Saudi Skills Standards record management system requirements.
Overseeing and ensuring compliance with the Saudi Skills Standards internal verification process and assuming the role of the internal verifier for the Guest Relations Management program.
Interacting with people at all levels of the organization.
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