Job Detail

Head Customer Service

Posted on Jan 11, 2023
Location: Dubai, UAE
Industry: Advertising / PR / Event Management
Job Type: Contract
Education: Certification
Experience: 2 Years
Salary: 1800 - 2000 UAE Dirhams (Monthly)

Job Description

نحن نوظف ممثل خدمة العملاء لإدارة استفسارات العملاء وشكاويهم. سيُطلب منك أيضًا معالجة الطلبات والتعديلات وتصعيد الشكاوى عبر عدد من قنوات الاتصال. ستوفر الشركة تأشيرة عمل لمدة عامين مع وسائل النقل.
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. Company will provide 2 years employment Visa with transportation.


Candidate Requirements

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.


Skills Required

Job is expired

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