We are looking for a strong IT Technologist with hands on experience in
setting up an IT Office for a Hospitality, Food & Beverages and Agriculture
Business Operations with following:
A strong personality, attentive and committed to delivering high
levels of organizational delivery.
* He / She must be a self-starter, alert, energetic, responsible, and
flexible.
* Responsible for setting up for Guest Internet, Property Management
Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and ERP software
systems.
* Ability to troubleshoot hardware and software problems.
* Responsible for overseeing and handling network configuration,
Servers, Workstations, Networking equipment, PABX, email accounts, and
support for the underlying serv infrastructure.
* Should be capable of doing Root Cause Analysis on a problem and
recommend solutions.
* Must know the Network fundamentals, general network setup and device
configuration.
* Good knowledge of server hardware, Disk storage technology,
devices.
* Skilled in usage of system level profiling tools and network
monitoring systems to aid in application performance profiling.
* Knowledge of network infrastructure, including cabling, wireless
networks, network switches, W, domain controller, Active Directory,
firewall and VPN applications.
* Background in highly available systems and image captu
systems.
* Extensive knowledge on Active Directory, Management and
Implementations.
* Capable to Implement Preventive Maintenance Schedule for all IT
hardware & Software.
* Manage leadership in the establishment of project scope, technical
strategy , cost, budget, and staff support requirements with new IT
initiatives.
* Prepare Policy & Procedures for the IT Department and for the user
department.
* Managing Disaster Recovery Process and ensuring regular daily backup
is taken.
* Anti-virus setup and day to day support.
* Identifies and implements solutions to user challenges and concerns
associated with the use of personal computer equipment.
* Maintains a system error / progress logbook and deals with reported
problems.
* Responsible to ensure that IT Audit points are implemented as per
relevant Standard operating Procedures.
* Monitors and maintains proper inventory of hardware and software
license
* Keep updated with latest Hospitality, Food & Beverages, Agriculture
technology and security risks on a regular basis.
* Able to perform other IT or Systems related task assigned by the
management.
Prerequisites:
Excellent communication and listening skills.
Ability to work under pressure.
Excellent organizational and prioritization skills, attention to detail, and
problem-solving skills.
Must be mature, pleasant, courteous, cooperative and an enthusiastic team
player who displays good human relations' skills.
Must be flexible in working hours, including weekends, evenings, and
holidays.
Education:
Degree in Information Technology field. Along with in depth knowledge of
Operating systems, Microsoft or Cisco certification.
Applicable Microsoft certifications: MCSA, MCTS or MCITP for Windows Server,
MCDST for workstations.
Experience with these Hospitality related applications and or systems (PMS,
POS, Key card, PBX, Voice mail).
Experience on handling ERP Setup & Integration.
Experience:
A minimum of five (5) years of experience in Hospitality, Operations, and IT
support roles. Along with minimum of two (3) years of Supervisory /
managerial experience.
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