The Paramount Hotel Dubai seeks to employ the service of a trained receptionist male or female who will welcome our guests to the hotel, make reservations for them, and attend to their other needs that are instrumental to their comfort during their stay at the hotel.
RESPONSIBILITIES
Receiving guests at the hotel by greeting them warmly, attending to their inquiries, and also answer inquiries over the phone.
Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are effected immediately to avoid confusion.
Attend to all routes of room bookings, such as online, phone, and in-person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running
Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests' comfort and satisfaction.
REQUIREMENT
Exhibit excellent knowledge of customer service.
Good interpersonal skills.
Must be orderly.
Ability to multitask.
Good crisis management skills.
Qualified candidates are required to forward their immediately for application.
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