•Research and update about the destination and means of travel regarding prices, customs, weather conditions, reviews etc.
•Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
•Organize travels from beginning to end, through booking tickets and accommodation, transportation etc.
•Supply travellers with pertinent information and useful trav material (guides, maps, event programs etc)
•Handle unforeseen problems and complaints and determine eligibility for money returns
•Create and update electronic records of clients
•Maintain relationships with key persons
•Keep financial statements and doents, receivables, and outstanding payments.
•Reach the revenue and profit targets
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