JOB PURPOSE STATEMENT:
Manage insurance claims for fleet customers and provide assistance in the event of accidents involving fleet vehicles. Collaborate with Body Shop and Insurance Companies regarding insurance repairs on vehicles.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Open insurance files with Insurers on all Fleet vehicles in a timely manner.
Follow up with insurance adjusters to check on costs of repairs and insurance payments.
Manage relationships with Insurance Companies Claims Departments acting as the Body Shop representative.
Collect Local Purchase Orders for insurance claims.
Document all Fleet customers accidents and assist them with issues related to accidents with their vehicles.
Collate all relevant documents for accidents involving Fleet customers. .
Communicate with Traffic Dept. on behalf of the Company wherever required
Undertake additional related responsibilities as required.
Conduct regular reconciliation of claims on excel
Reconcile payments received with claims
Identifying and making provision for possible bad debt write offs
Closely liaising with the Automotive Credit Controller
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