We are looking for a smart and enthusiastic Information Technology Sales Associate to be a part of our Sales team. You will be responsible for communicating with customers and explaining to them the technical features and functionalities of the company’s products. Besides, you should also be able to assist in developing effective sales strategies.
As an Information Technology Sales Associate, you should also be able to conduct extensive market research to identify potential clients. Moreover, you should be able to gather customer feedback and advise them on their purchasing decisions. In addition to this, you should be able to present and negotiate service renewal contracts.
To be able to perform in this job role, you should have a complete knowledge of the terminology used in the IT industry. Furthermore, you should have excellent communication and negotiation skills. You should be able to handle stressful situations and manage strict deadlines. A candidate with excellent customer service skills will be preferred.
•A bachelor’s or associate degree in marketing, or a similar qualification.
•A bachelor's degree in computer science or information technology would be advantageous.
•2-5 years’ experience in an IT sales environment.
•Advanced knowledge of marketing and sales strategies.
•Ability to explain and demonstrate IT product specifications and functionalities.
•Advanced proficiency in IT industry terminology and jargon.
•Ability to liaise with management and IT developers about sales strategies.
•Exceptional ability in negotiating sales deals, contracts, and service agreements.
•Ability to evaluate client feedback and provide after-sales service.
•In-depth knowledge of consumer behavior, as well as industry trends and innovation.
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