Job Description – Freight Forwarding Operations Executive / Coordinator
We are seeking a skilled Freight Forwarding Operations Executive / Coordinator to manage day-to-day shipment operations and support overall office activities to ensure smooth, efficient, and timely business operations.
Key Responsibilities:
Coordinate and manage daily freight forwarding operations for air, sea, and road shipments
Prepare, process, and verify shipping doents including AWB, HAWB, MAWB, BL, invoices, packing lists, and delivery orders
Liaise with shipping lines, airlines, transporters, customs brokers, and clients to ensure timely movement of cargo
Plan and monitor road freight operations, including scheduling, routing, and vehicle coordination within Saudi Arabia and GCC
Ensure compliance with customs regulations, HS codes, and SABER system requirements
Track shipments and provide regular status updates to customers and internal teams
Handle coordination for customs clearance, delivery, and POD follow-up
Resolve operational issues, delays, and discrepancies efficiently
Maintain accurate records and update shipment data in the freight forwarding software system
Support sales and management teams with operational information and reports
Ensure adherence to company procedures, safety standards, and quality policies
Qualifications & Skills:
Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or equivalent experience
Minimum 5 years’ experience in international freight forwarding (Air & Sea)
Mandatory experience in road freight / trucking operations
Strong knowledge of Saudi Arabia and GCC freight forwarding procedures
Proficiency in freight forwarding software and MS Office (Excel, Word, PowerPoint)
Excellent communication skills in English (spoken and written)
Strong organizational, multitasking, and problem-solving skills
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