- Engage with potential customers seeking housemaids, building and maintaining strong customer relationships.
- Manage and update a detailed database of customer requirements.
- Share relevant CVs with customers based on their needs and preferences.
- Provide continuous support and follow-up to ensure customer satisfaction throughout the hiring process.
- Assist with the interview, hiring, and training processes for nannies as directed by the center.
- Handle all necessary legal paperwork for housemaids, ensuring accuracy and completeness.
- Monitor and track the visa processing status for housemaids.
- Maintain accurate records for all housemaids placed with customers and ensure proper communication with internal teams.
- Keep an organized record of sponsor (customer) credentials and related information.
- Regularly reach out to sponsors and existing customers for feedback and relationship-building.
- Investigate refund or return requests, preparing detailed reports on findings.
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