Key Responsibilities
• Medical Management:
- Works independently in managing a wide scope of cases including complex medical problems
- Provide remote treatment wh condition could be managed in house while following TD 24X7 policies and procedures
- Manages common health problems, acute and chronic diseases
- Compiles patient history, formulates diagnosis, orders appropriate diagnostic tests, and prescribes appropriate treatment
- Handles inbound calls from patients directly or calls transferred from care coordinat advocate
- Perform periodic outbound calls to ensure that patients receive further care, if required in a timely manner
- May offer in-home assessment to patients with identified barriers to appropriate healthcare facilities
- Remotely monitor enrolled patients through telemonitoring software
- Enrolls patients in Chronic Care program and perform complete assessments for identified patients who may benefit from this program
- Provides health promotion and preventive services including: child health services, ante natal care, screening, and pre-marital counseling etc
- Educates clients, patients and families on their health and how to maintain and promote it
- Coordinates patient care with secondary level through appropriate referral to hospitals and maintains responsibility
- Maintains high standard of documentation in electronic medical records
- Adopts team work approach in h practice
- Keeps up-to-date with evidence based medical knowledge in the field of General Practice
• Administrative
- Involved in recruitment through interviewing and short-listing candidates
- Participate in developing clinical Telehealth guidelines
- Make sure all doctors are up to date with the latest clinical guidelines
- Participates in quality improvement projects
- Participate in developing organizational KPIs for medical departmen
- Participate in developing Performance Review System for the doctors
- Monthly evaluation of KPI’s of all medical departmen
- Quarterly evaluation of individual performance review of doctors
- Participate in developing clinical policies and procedures for medical departmen
- Maintaining and reviewing operational clinical policies and procedures
- Making sure medical requirements as per DHA regulation are met
- Reviewing patient satisfaction reports
- Handle customer complaints related to medical management
- Review the Duty Rota of the medical team
- Review and approve leave plan for medical team
- Participates in developing professional development programs for doctors
- Ensure that all doctors are up to date with C points
- Manage and coordinate doctors’ meetings
- Be responsible in the daily operations of medical department
- Be available to support doctors when needed
- Reports to Chief Medical Officer
- Perform any other job-related task given by the CEO
To qualify for the role, you must have:
• Basic Medical Degree (MBBS or equivalent) from medical school acceptable to DHA
• Satisfactory completion of a one-year internship
• At least 5 years clinical experience post-graduation in General Practice
• Previous experience of minimum 2 years in administrati capacity
• Must have a valid DHA license to practice
Additional Skills and requirements (if required):
• Attend regular trainings
o Basic Life Support BLS
o ACLS
o Communication and interpersonal skills
• Job requires working all duty hours (48 hours per week) with shift duty
Skills and attributes for Success
• Willingness and ability to work evenings, weekends or as needed
• Information technology skills
• Excellent problem-solving skills, including creativity, resourcefulness, timeliness, and technical knowledge related to analyzing and resolving medic problems
• Excellent emotional coping skills, adequate to confront difficult emotional situations and emotional responses of others
• Able to motivate staff; promote team building; assume leadership role within clinical arena
• Competent to provide leadership to staff and to build trust and respect of patients, staff, colleagues, external contacts, and other medical team members
• Able to work effectively independently and as part of a team, in collaborative settings
• Evidence of continuous personal and professional development
• Sensitivity to needs of culturally and linguistically diverse patient and employee population
• Bilingual
DISCLAIMER: Dear Candidate! You are fully responsible to deal with the employer on the hiring process. GulfJobs.com will not take any responsibility on your hiring process. Genuine employer does not ask money for hiring!