Manage clients’ journey through renewal process
Follow up on payments on all unrenew clients
Always develop customer loyalty through exceptional customer service and rewarding long standing customers with benefit
Answers phone calls and all other type of communication such as SMS, WhatsApp, etc.
Maintain accurate customer contact records within Zoho CRM – Website, social media page, number of visas in the company, business activity, issues that have arisen
Increase the company revenue by upselling various products by displaying excellent sales and negotiation skills
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