A renowned international coffee chain is looking for Operations Director to manage 50 branches across Bahrain and Saudi Arabia. Must have professional and strong operational expertise, analytical skills, and a proven ability to deliver results. Key responsibilities include optimizing operations, analyzing data, driving growth, and leading teams.
Qualifications:
•Proven experience (5+ years) in a senior operations or management role in a hospitality or retail environment, preferably in the coffee or foodservice industry.
•Strong understanding of coffee operations, including espresso equipment, brewing techniques, and coffee product quality.
•Excellent leadership, communication, and interpersonal skills.
•Strong financial aen with experience managing budgets, analyzing performance metrics, and controlling costs.
•Ability to handle multiple tasks and work in a fast-paced, dynamic environment.
•Knowledge of inventory management, supply chain logistics, and vendor relationships.
•Passion for delivering exceptional customer service.
•Knowledge of health and safety regulations, including food safety and cleanliness standards.
•Proficiency with point-of-sale (POS) systems, scheduling software, and Microsoft Office Suite (Excel, Word, etc.).
•Ability to work flexible hours, including weekends and holidays, as needed.
Desired Skills:
•Strong problem-solving and conflict resolution abilities.
•A passion for coffee and a deep understanding of the craft and culture of coffee-making.
•Experience with staff development and training.
•A self-starter who can take initiative and work independently when necessary.
Interested candidates are invited to submit their resume, along with a cover letter detailing their relevant experience to ***
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