Product Designer

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Job Description

Responsibilities
 The role of technical sales engineers essentially involves translating and explaining highly complex technical information to customers and clients, focusing on revealing how a product or piece of equipment can solve specific problems
 Advising customers on how best to use the products or services provided.
 Collaborating with the design, production, engineering, or research and development departments of the company to determine how products and services could be made or modified to suit the needs of the customer.
 Selling and consulting on technologically and scientifically advanced products.
 Using technical skills to demonstrate to potential customers the usefulness of the product or service and how it may suit the customer better than competing products.
 identifying and establishing new business
 organizing sales visits
 liaising with existing clients
 preparing tenders, proposals and quotations
 providing pre-sales and post-sales support
 negotiating contracts, terms and conditions
 reviewing cost and sales performance
 writing reports and sales literature
 providing product education and advice
 attending trade exhibitions, conferences and meetings
 Memorizing technical product specifications and keeping up-to-date with new company products as well as industry trends.
 Attending conferences, lectures, seminars, and workshops to improve your skills and knowledge.
 Conducting market research and obtaining feedback from clients to improve existing products.
 Writing reports and liaising with the production team regarding issues, foreseeable problems, and effective solutions.
 Simplifying technical terms during product demonstrations and post-sales customer support.
 Maintaining strong professional relationships with existing clients and meeting with new clients to expand sales territories.
 Updating orders and sales and negotiating the best contract terms.
 Listening to customers’ needs and advising them on the best products to buy
 Ensuring that sales targets are met.
 search for new clients who might benefit from company products or services and maximise client potential in designated regions
 develop long-term relationships with clients, through managing and interpreting their requirements
 persuade clients that a product or service best satisfies their needs in terms of quality, price and delivery
 negotiate tender and contract terms and conditions to meet both client and company needs
 calculate client quotations and administer client accounts
 provide pre-sales technical assistance and product education
 work on after-sales support services and provide technical back up as required
 arrange and carry out product training
 analyze costs and sales
 prepare reports for head office and keep customer records
 meet regular sales targets and coordinate sales projects
 support marketing activities by attending trade shows, conferences and other marketing events
 make technical presentations and demonstrate how a product meets client needs
 liaise with other members of the sales team and other technical experts
 help in the design of custom-made products
 provide training and produce support material for other members of the sales team.
 Serves customers by identifying their needs and engineering adaptations of products, equipment, and services.
 Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements.
 Provides product, service, or equipment technical and engineering information by answering questions and requests.
 Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule.
 Prepares cost estimates by studying all related customer documents, consulting with engineers, architects, and other professional personnel.
 Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services.
 Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
 Submits orders by conferring with technical support staff and costing engineering changes.
 Develops customer’s staff by providing technical information and training.
 Complies with federal, state, and local legal requirements by studying existing and new legislation, and anticipating future legislation.
 Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
 Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
 Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed, recommending options and courses of action, and implementing directives.
 Contributes to team effort by accomplishing related results as needed
 Identifies sales opportunities by analyzing and summarizing information and trends related to the competition
 Develops new accounts by researching and identifying potential leads, soliciting new business, building connections, providing technical information and advice, and preparing quotes
 Uses telephone, fax, and e-mail inquiries to verify collected information and finalize sales
 Transfers orders to fulfillment to be filled. Communicates expected dates of delivery and explains stock shortages
 Drives continued sales by checking customer purchasing history, suggesting new and related products, and explaining technical features
 Maintains communication equipment by reporting and tracking problems, and participating in troubleshooting procedures
 Supports the delivery of quality results by following company rules and guidelines, and offering recommendations for policy and procedure improvements
 Keeps product knowledge up to date by studying item descriptions and participating in ongoing training
 Accepts ownership for maintaining and expanding sales and accomplishing all assigned tasks

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Candidate Requirements

Requirements:
 Open to graduates of mainly technical disciplines.
 Strong technical skills
 Organizational skills
 Communication and interpersonal skills
 Analytical skills
 Teamworking skills
 Sales skills
 Commercial awareness
 A high degree of technical knowledge balanced with creative ability and a hands-on approach for the aesthetic designing; Visual and spatial awareness, Commercial awareness;
 Computer literacy (three-dimensional conceptual ability and CAD (computer-aided design);
 Knowledge of industrial process and standards;
 A willingness to build and maintain positive working relationships and to share information with others;
 Good in making Free hand sketching of the Concept Designs.
 Good Knowledge about the Product Manufacturing and Material Selection
 Concept making from scratch.
 Ability to perform Rapid Prototyping, 3D Modelling, Product Animations and Simulations.
SOFTWARE KNOWLEDGE:
 3D Modelling Software: Alias, Rhinoceros 3D, CATIA, SOLIDWORKS, Autodesk Fusion 360, Inventor.
 2D Sketching Software: Sketchbook Pro, SketchUp, AutoCAD.
 Graphic Design Software: Adobe Photoshop, Adobe Illustrator, MAYA, Blender.
EDUCATIONAL QUALIFICATION:
 Bachelors in design or masters in industrial / product design from design institutes.

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Skills Required

• Product Design

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