Assisting and advising customers who may be choosing from a variety of travel options.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation on the customers’ desired travel dates.
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
Processing payments and sending confirmation details to customers.
Sorting out any issues that may arise with bookings or reservations.
Selling and promoting reservation services.
Answering any questions customers might have about the reservation process.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded sea.
Providing support to customers who may need to amend or cancel a reservation.
Graduates in any discipline or 3-year diploma education in hospitality and tourism or its equivalent
English fluency (communication skills) with good command in Greek language
Experience in a DMC or tour operator is an advantage.
Good command of both written and spoken English.
An understanding and belief in Responsible Tourism is desirable.
Commitment to delivering high levels of customer service
Flexibility to respond to a range of different work situations
Computer knowledge (MS Office)
Ability to work on your own or in teams
A love of travel and foreign cultures
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