About The Role
We are seeking a professional, friendly and energetic person that demonstrate a clear passion for Hospitality, guest experience, and a willingness to learn in a supportive but disciplined environment. Contribute and play a vital role in delivering a luxury and personalized service. This is a highly visible position that would suit an outgoing, personable individual who enjoys interacting with people. This role requires someone who is nicely presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.
High School qualification or equivalent is preferred.
Degree or Higher National Diploma in Hospitali Management is preferred.
Experience as Hostess in a high-volume, fast pace restaurant level of service is preferred.
Minimum 2 years’ experience working as Hostess in f&b environment.
Ability to understand guest needs and to deliver superior customer service.
Ability to work long hours with a strong focus on operational excellence.
Familiar with Table Management System procedures is preferred.
Knowledge of bar service procedures and standards is preferred.
Ability to understand the flow of service and handle multiple tasks effectively is preferred.
Ability to handle telephone calls and written correspondence properly.
Basic computer skills including MS Office.
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