- Coordinate daily FOH & BOH restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality
- Organize and supervise shifts
- Coordinate with food aggregators to manage delivery business
- Appraise staff performance an provide feedback to improve productivity
- Estimate future needs for food, kitchen utensils and cleaning products
- Proven work experience as a Restaurant Manager or a Restaurant supervisor
- Proven customer service experience as a manager
- Extensive knowledge of F&B, including ingredients and dishes
- Advance familiarity with restaurant management software & Food delivery aggregators
- Acute financial management skills
- Hospitality management or culinary schooling is a must.
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