Ensure high quality cleaning service at public areas of hotel
Service guest bedrooms by order of flo to the required standard
Resto items in rooms and bathrooms for guest use that have run out of stock or need replacement
Make bed professionally following standard procedure
Service bathrooms by washing and emptying bins; wash all glass surfaces and floors; clean shower, bath, basin, bidet, and toilet to the best quality standard
Using the right cleaning chemicals, dust and polish all hard surfaces to achieve a quality sheen
Vacuum bathrooms, bedrooms floors, corridors, stairs, and lifts to remove all debris; check the vacuum cleaner each week and if necessary change the dust bag
Ensure service area is well stocked with necessary products and cleaned always
Report issues such as equipment and light bulb damage promptly to supervisor or department manager for immediate action – ensure such reports are correctly logged
Provide professional personal service, including shoe cleaning, ironing, and minor clothing repairs to guests
May be directed to pack guest luggage
May perform regular deep cleaning of all areas of hotel as instructed
May perform cloak room duties for special occasions and functions.
Requirements – Skills, Abilities, and Knowledge – for Hotel Room Attendant Role
If you are seeking the job of a room attendant in a hotel, here are major requirements most employers will expect you to meet to be offered an interview:
Knowledge of and ability to comply with work place statutory requirements, including health and safety, fire prevention, hygiene, and handling of potentially harmful substances
Ability to communicate effectively with hotel guests, i.e., to announce arrival at door and to clearly understand requests from guests
Strong ability to use cleaning supplies, vacuum, safety equipment, and other equipment and materials used in carrying out housekeeping functions
Physically fit, with the ability to move around work area effectively and efficiently and lift 50 pounds of supplies or more
Ability to work effectively in a place of varying levels of noise
2-6 months work experience as a housekeeper or guest room attendant
Ability to solve problem relating to guests, with strong customer service skills
Strong self-starting personality and ability to display professional attitude and appearance always
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