We are hiring a Sales Associate – F&B Retail for a premium food retail outlet. We are looking for candidates with a strong background in food & beverage retail who can deliver a high-end customer experience and maintain excellent product presentation standards.
Only candidates with prior F&B retail experience will be considered.
Job Purpose
To provide exceptional customer service, support sales, and maintain premium retail standards in a fast-paced food & beverage environment.
Key Responsibilities
Customer Experience
Welcome customers warmly and provide a premium service experience
Assist customers in selecting products based on their preferences and needs
Offer detailed product knowledge, including ingredients and storage guidance
Upsell and promote featured items, gift options, and special offers
Sales & POS Operations
Handle billing through POS systems accurately and efficiently
Process cash, card, and digital payments responsibly
Manage retur in line with store policies
Product Handling & Merchandising
Ensure products are well-presented in line with premium retail standards
Replenish shelves and displays while maintaining visual appeal
Monitor product quality, freshness, and expiry dates
Store Hygiene & Maintenance
Maintain cleanliness and hygiene across the store at all times
Follow food safety and sanitation guidelines strictly
Ensure display areas and packaging stations are neat and organized
Inventory Support
Assist in receiving, checking, and storing stock properly
Follow stock rotation practices (FIFO)
Report low stock and minimize product wastage
Team Collaboration
Work closely with team members to meet sales targets
Support smooth daily operations, especially during peak hours
Maintain a positive and professional work environment
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