Job Overview:
The Sales Coordinator is responsible for supporting the sales team by handling administrative tasks, ensuring smooth communication between sales person, customers, and other departments. This role plays a key part in managing sales orders, maintaining customer relationships, and assisting with the preparation of sales reports and presentations.
Key Responsibilities:
•Assist the sales team with day-to-day administrative tasks and operational activities.
•Coordinate sales processes, including processing orders, preparing quotations, and handling customer inquiries.
•Maintain and update customer databases and sales records.
•Ensure timely delivery of products and services by liaising with other departments (e.g., logistics, production, etc.).
•Prepare and track sales reports, analyzing data to support decision-making and sales strategies.
•Handle customer complaints and issues, ensuring timely resolutions and customer satisfaction.
•Schedule and coordinate sales meetings, presentations, and conferences.
•Assist in the preparation and submission of sales proposals and contracts.
•Provide excellent customer service to existing and potential clients.
•Support sales staff in identifying new business opportunities and maintaining existing accounts.
•Collaborate with marketing and other teams to promote products and services.
Qualifications and Skills:
•Bachelor's degree in Business Administration, Marketing, or related field (preferred).
•Previous experience in sales coordination or administrative support (preferred).
•Strong organizational and multitasking skills.
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
•Excellent verbal and written communication skills.
•Strong attention to detail and ability to manage time efficiently.
•Ability to work effectively in a team and independently.
Working Conditions:
•Full-time, office-based position.
•May require occasional travel to meet clients or attend events.
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