1.Develop New Business: Identify and acquire new clients by actively pursuing sales leads and building relationships with potential customers in the shipping and logistics industry.
2.Client Management: Manage existing client accounts, maintain strong relationships, and provide exceptional customer service to ensure client satisfaction and retention.
3.Prepare Proposals & Quotes: Create and deliver accurate pricing proposals and shipping quotes tailored to the needs of clients for sea, air, and land freight services.
4.Negotiate Contracts: Negotiate service agreements, pricing, and contract terms with clients to secure profitable deals for the company.
5.Market Analysis: Conduct market research to identify trends and new business opportunities in the logistics and shipping sectors, including competitor activities and industry demands.
6.Coordinate with Operations: Work closely with the operations team to ensure smooth and timely execution of shipments, resolving any issues that may arise during the shipping process.
7.Sales Reporting: Maintain records of sales activities, including calls, meetings, and sales achieved. Provide regular reports and forecasts to management regarding sales performance.
8.Customer Support: Address customer inquiries, provide information on shipping options, track shipments, and resolve any issues related to delays, damages, or doentation.
9.Promotion of Services: Promote the company's shipping services (air, sea, and land) to a diverse range of industries, including manufacturing, retail, and international trade.
10.Compliance & Doentation: Ensure that all client transactions are compliant with international shipping regulations and that proper doentation (such as customs forms, bills of lading) is accurately prepared.
11.Collaboration with Global Partners: Work with international partners, agents, and carriers to coordinate shipments across multiple regions.
12.Client Visits: Conduct face-to-face meetings and presentations with clients to understand their shipping needs and demonstrate the company’s solutions.
13.Sales Targets: Meet or exceed individual and team sales targets set by the company on a monthly, quarterly, or annual basis.
Ability to articulate ideas clearly and persuasively.
Proficient in negotiating terms, contracts, and agreements with clients to secure deals while maintaining profitability and client satisfaction.
Builds and maintains relationships with clients, understands their needs, and addresses concerns effectively.
Identifies challenges or obstacles in the sales process and develops creative solutions to overcome them, ensuring successful deal closures.
Handles rejection well while maintaining motivation and focusing on achieving sales targets.
Flexibility to adjust sales strategies and approaches based on client feedback, market trends, and changing business environments.
Effective prioritization and organization of tasks to maximize productivity and meet sales targets within deadlines.
Thorough understanding of the products or services being sold, including features, benefits, and competitive advantages, to effectively communicate value to clients.
Ability to analyze sales data, market trends, and customer feedback to identify growth opportunities.
Comfortable using sales and CRM software tools to manage leads, track sales activities, and generate reports for analysis and decision-making.
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