Store Manager
A Store Manager oversees the daily operations of a retail store, ensuring smooth functioning, excellent customer service, and achievement of sales targets. This role involves managing staff, inventory, finances, and store presentation to meet company standards.
Key Responsibilities
Manage daily store operations, including openi procedures, cash handling, and staff supervision.
Recruit, train, and motivate store staff; conduct performance reviews.
Ensure excellent customer service and handle customer complaints effectively.
Monitor sales performance and develop strategies to achieve sales targets.
Manage inventory, including stock control, ordering, and timely replenishment.
Maintain store cleanliness, merchandising, and overall presentation in line with brand standards.
Prepare reports on sales, inventory, and staff performance for management review.
Ensure compliance with company policies, health & safety regulations, and local laws.
Coordinate promotions, marketing campaigns, and in-store events.
Implement loss prevention and security measures.
Required Skills & Qualifications
Bachelor’s degree in Business Administration, Retail Management, or related field (preferred).
Proven experience as a Store Manager or Assistant Store Manager in retail.
Strong leadership and team management skills.
Excellent communication and customer service skills.
Knowledge of inventory management systems and POS systems.
Problem-solving, decision-making, and organizational skills.
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