-Provides high level quality support to all the clients, vendors and the end users.
-Leads the demo at the requisite situation.
-Defines, supports and rectifies the system problems, runs tests to validate results.
-Provision of documentation of the reports and test results.
-Handles and monitors the telematics software to avoid any data leakage.
-Manage the customer requests and queries and provide necessary troubleshooting assistance.
-Maintaining the AMC renewal periods and notifying the customers about it.
-Connect and Setup Hardware with the Required Software Installation.
-Maintain complete and accurate customer correspondence data.
-Well experienced in hardware and software of fleet manageme.
-Tier 3 Support service engineer
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