Position Overview:
A Telesales Executive is responsible for generating sales and building strong customer relationships through outbound calls. The role involves promoting products or services, addressing customer queries, and ensuring customer satisfaction to meet or exceed sales targets.
Key Responsibilities:
Sales and Lead Generation:
Make outbound calls to potential and existing customers.
Generate leads and convert them into sales opportunities.
Identify customer needs and recommend appropriate products or services.
Customer Engagement:
Build rapport with customers and provide excellent service.
Address customer inquiries and handle objections effectively.
Maintain a professional and positive demeanor during interactions.
Target Achievement:
Meet or exceed assigned sales targets and performance metrics.
Continuously improve sales techniques and product knowledge.
CRM and Reporting:
Update and maintain accurate records of customer interactions in the CRM system.
Prepare and submit dai sales reports.
Team Collaboration:
Collaborate with the sales team to strategize and achieve team goals.
Share feedback from customers to improve products, services, or sales strategies.
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