Job Summary:
We are seeking a knowledgeable and customer-focused Travel Consultant to join our team. The Travel Consultant will be responsible for helping clients plan and book their travel arrangements, including flights, accommodations, tours, and transportation. The ideal candidate will have excellent communication skills, attention to detail, and a passion for delivering outstanding customer service.
Key Responsibilities:•Consult with clients to understand their travel preferences, needs, and budgets.•Research, recommend, and book travel packages, flights, hotels, rental cars, cruises, and tours.•Provide clients with relevant travel information such as visa requirements, travel advisories, and customs regulations.•Handle changes, cancellations, and travel issues efficiently and professionally.•Stay current on industry trends, popular destinations, and travel softwa and maintain strong relationships with clients to encourage repeat business and referrals.•Process payments and maintain accurate booking records.
Qualifications:•Proven experience as a travel agent or consultant (preferred).•Proficiency with booking platforms (e.g., GDS systems like Amadeus, Sabre, or Galileo).•Strong organizational and problem-solving skills.•Excellent written and verbal communication.•Customer service oriented with a passion for travel.•High school diploma or equivalent (Bachelor’s degree in hospitality, tourism, or a related field is a plus).
Work Environment:
This role may involve working in an office, remotely, or in a retail travel agency setting, depending on the employer.
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