KEY OPERATIONAL RESPONSIBILITIES
Perform aesthetic services such as Skin Facial Analysis by using the information from VISIA machine and Niranlada Consultation for body contouring treatments.
Perform medical services, in the absence of Anti-Aging doctor, medical and colonic hydrotherapy consultation
Perform aesthetic treatment, including non-invasive treatments, minor-invasive treatments and body contouring treatments.
Carry out appropriate health assessment techniques to evaluate the guests’ health condition, review guests’ history and discuss health concerns.
Run diagnostic tests and interpret the results to determine the health of the guests.
Describe treatment plans or medication to address the guests’ health condition. Determine the course of the treatment such as type of medication, duration of treatment and follow up visits.
Make decision and refer patient to the hospital for further treatment
Constantly check that the guests feel comfortable with the particular treatment plans administered.
Provide guests with knowledge of different types of available treatments, suggest appropriate treatments for individual guest’s health conditions and adjust them as required.
Educate guests on preventive prevention of skin diseases, identifying risk factors, genetic causes, and environmental concerns.
Ensure the treatment rooms are well set up, and appropriate equipment is available and in good working conditions.
Ensure treatment rooms are cleaned after each treatment and ready to welcome a new guest.
Continuously challenge the operations and procedures and provide suggestions for improvement to the Health & Wellness Director.
Promote Health & Wellness services to the guests.
Communicate to management any occurrences involving staff or guests in the department that require particular attention.
Follow through the daily check lists and have a clear understanding of own tasks.
Handle guests’ queries and complaints in a prompt and professional manner to ensure 100% guest satisfaction.
Ensure guests’ records and history are maintained and up to date with all necessary information.
Adhere to hygiene standards and health and safety regulations.
Qualifications Degree in Medicine
License in Dermatology
Work Experience:
Previous experience in similar role, ideally in a health & wellness resort
Experience in assessing and evaluating guests’ health conditions, run diagnostics and create treatments
Skin Facial Analysis, Niranlada consultations, non-invasive treatments, minor-invasive treatments and body contouring.
Knowledge:
Dermatology
Skin disorders and diseases
Health Assessments
Diagnostics
Competencies:
Sense of connection and belonging
Communication
Consultation
Interpersonal savvy
Teamwork and collaboration
Organization and time management
Technical Skills:
Customer care
Attention to detail
Problem solver
Analytical mind
Diagnosis
Thoroughness
Attitude:
Empathetic
Trustworthy
Friendly and approachable
Assertive
Ethical
Flexible and adaptable
Compassion
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