Job Summary:
The Accommodation Manager is responsible for overseeing and managing all aspects of employee accommodations for a large workforce within a construction company. Leveraging hospitality expertise, the role ensures that living conditions are comfortable, clean, safe, and compliant with company policies and health and safety standards. The Accommodation Manager will coordinate with multiple departments to provide a supportive and well-maintained living environment that promotes employee well-being and satisfaction.
Key Responsibilities:
Accommodation Management
Oversee daily operations of employee accommodations, including housing allocation, occupancy management, and room assignments.
Ensure that all facilities are clean, well-maintained, and meet company standards for hygiene and safety.
Conduct regular inspections of rooms, common areas, and amenities to ensure compliance with established standards.
Work closely with housekeeping teams to schedule regular cleaning and maintenance.
Employee Welfare and Customer Service
Act as the main point of contact for residents, handling queries, addressing concerns, and providing timely support.
Foster a welcoming environment for new employees and ensure smooth transition and onboarding to accommodation facilities.
Implement feedback mechanisms to address any complaints or requests regarding accommodation, food, and facilities.
Facility Maintenance and Vendor Management
Coordinate with maintenance teams to address repairs, resolve issues promptly, and ensure facilities remain operational and comfortable.
Liaise with external vendors and service providers for laundry, pest control, waste management, and catering services.
Monitor budgets and costs associated with accommodation facilities, seeking efficiencies without compromising quality.
Safety and Compliance
Ensure all accommodations meet local health and safety regulations, including fire safety, emergency exits, and sanitation requirements.
Conduct regular audits of the facilities to ensure compliance with company policies and safety standards.
Maintain detailed records on occupancy, maintenance requests, inventory, and compliance checks.
Inventory and Supplies Management
Manage and maintain inventory levels of bedding, furniture, cleaning supplies, and other essential items.
Oversee the procurement and distribution of basic supplies to residents, ensuring timely replacements when necessary.
Team Management
Supervise and guide a team of accommodation staff, including housekeeping and maintenance personnel.
Schedule staff shifts, provide training, and conduct performance evaluations to maintain high standards of service.
Foster a positive work environment and ensure staff adhere to company policies and procedures.
Interested or know someone who fits? Share your CV via WhatsApp at +***. Excited to find the perfect fit for the team!
Qualifications and Skills:
Proven experience in hospitality management, with a focus on accommodations, property management, or facilities management.
Previous experience in managing large-scale accommodations for a workforce, preferably in a construction or similar setting.
Strong organizational and problem-solving skills.
Excellent communication and interpersonal skills to manage relationships with employees and service providers.
Knowledge of health, safety, and sanitation regulations.
Proficiency in using management software for scheduling, inventory, and reporting.
Preferred:
Degree or diploma in Hospitality Management, Property Management, or a related field.
Prior experience in managing employee accommodations in a labor-intensive industry such as construction, oil and gas, or manufacturing.
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