Ensure full and accurate communication to workshop, parts, reception, and quality control.
* Ensure all materials and labour resources used are posted to each and every job card.
* All warranty job cards are cleared to National Service Department (NSD) in a timely manner.
* Maintain up-to-date progress on each and every vehicle under maintenance / repair.
* Ensure Technicians' optimum productivity
* Issue jobs to available technicians who have the required skill level.
* Issue work in the order to achieve promised times. Notify Reception to amend promised times where inaccurate, additional work is authorized, parts delays, technical difficulties and ensure committed delivery times are met.
* Communicate any and all changes that affect a vehicle to the concerned person / department e.g. completion time, parts shortage, extra work, warranty refusal, damage found, delayed diagnosis etc.
* Accurately and timely post all resources to the job card in SAP including labour, oils, paint, AC gas, bought out materials and sub-let work.
* Accurately and timely check warranty job cards to ensure fault codes and repair descriptions are accurately added to job cards and the job card cleared through to NSD for claiming.
* Maintain system ethics. Monitoring to ensure SAP transactions, teco release, proforma deletions have proper justification and are not misused.
* Monitor technicians' performance, productivity and efficiencies on daily and weekly basis.
* Keep track of standard times, feedback to management if the same found missing in manuals
Must have atleast 3-5 years UAE experience in same role
Valid Driving License
Strong communication in English / Hindi / Urdu
Arabic is added advantage
Knowledge of all modern vehicles
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