Customer Service Representative Location: BahrainJob Type: Full-TimeEligibility: Bahraini Nationals Only About the RoleWe are looking for a proactive, detailed-oriented Customer Service Representative to join our team. You will handle customer inquiries across channels, resolve complaints, and support daily call center operations while meeting key performance metrics. Key ResponsibilitiesRespond promptly and professionally to customer inquiries across multiple channels. Process customer orders, requests, and forms while keeping accurate records. Resolve complaints efficiently with minimal escalation. Assist in managing and guiding junior customer service team members. Prepare daily records and hit monthly performance targets. RequirementsNationality: Bahraini National. Education: High School Diploma / General Education Certificate. Experience: 0–2 years in a contact center or customer service environment. Languages: Fluent in Arabic and English (verbal & written). Flexibility: Ability to work multiple shifts and handle fast-paced environments.
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