Collaborating on debt collection efforts with Accounts, Sales and the legal department
Developing debt collection strategies and plans
Contacting debtors by telephone to enact and negotiate debt delivery
Searching publicly available databases to track down defaulters, including credit bureau information, background checks, and loan documents
Preventing repeated payment delinquency by negotiating manageable debt payments
Negotiating settlements to receive payment on a certain percentage of the debt
Keeping hard copy and electronic records of all communications, payment plans agreed to and amounts paid.
Sending statements of delinquencies and satisfied debts to the credit bureau as well as purging records where debts have been satisfied.
Initiating legal and repossession proceedings if debt recovery fails.
Requirements
English Speaker (Arabic speaker preferable), proficient in MS Office i.e. Excel, outlook and email writing
Should have at least 2 years experience in Debt Collection in Banking
Subject Matter Expert (Recovery)
Graduation is mandatory
Multi-Lingual
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