We are recruiting for a Receptionist to be responsible to guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.
Responsibilities
welcome and greet guests
Answer and direct incoming calls
Inform guests of hotel rates and services
Make and confirm reservations for guests
Ensure proper room allocation
Register and check guests in
Retrieve mail, packages and doents such as faxes for guests
Qualifications
Customer service orientation
Attention to detail and accuracy
Ability to multitask and prioritize
Professional appearance and attitude
Effective verbal and written communication skills
Conflict resolution skills
Ability to respond appropriately to diverse customers and guests
Qualified persons are required to send their via email for application.
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