Information Front Desk Assistant
We are seeking for Information Front Desk assistant
Job Description
Should have a good telephone etiquette.
Make the relevant room status changes on the software as per the instruction given by floor supervisors.
Prepare the room discrepancy list for Front office.
Prepare the VIP amenities list.
Prepare the Min BAR consumption list.
Post mini bar and laundry charges to the respective guest folios.
Prepare monthly sales report for Minibar, Laundry, dry cleaning and any other miscellaneous sales.
Prepare the missing / broken item register.
Handle the lost and found procedures and all enquiry.
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