•Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.
•Ability to perform preventive maintenance on systems software, applications, hardware, networking, and communications.
•Knowledge of current technological developmen in area of expertise.
•Records maintenance skills.
•Ability to provide functional direction to other technical support employees.
•Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
•Ability to determine computer problems and to coordinate hardware, software, a network solutions.
•Ability to analyze and resolve computer problems.
•Ability to communicate technical guidance and instruction to users on the use of PC a mainframe applications and systems
CCNA with Voice
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