Call center representatives use their knowledge of company products, services, and policies to assist callers with inquiries, complaints, or problems. They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.company benifitroomtransportationvissamedical insurence2 years air ticketsmail *** or whatsapp wa. ARE HIRING ONLY ASIAN
High school diploma or equivalent.More education or experience may be preferred.Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.Understanding of company products, services, and policies.Proficiency with computers, especially with CRM software, and strong typing skills.Ability to ask prying questions and diffuse tense situations.Strong time management and decision making skills.Adaptability and accountability.Fluency in multiple languages may be desired.
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