PLEASE NOTE THAT THIS JOB IS ONLY FOR ARABIC NATIONAL -OTHERS PLEASE DO NOT APPLY
To provide first level technical support to end users for all deskt issues related to
hardware and software thereby providing effective desk side support to users.
2. To coordinate with IT Helpdesk to resolve user hardware / software issues on
desktops / laptops
3. To resolve minor problems related to network printers and escalated major printer issues
4. To provide Level 1 application support on all Port Applications to ensure smooth functioning
of the same
5. To interact internal with all end users and customers on a daily basis to achieve
departme unit goals and initiatives
6. Assist in creating operational documents, training materials, help subsystems, user
documentation and technical project documentation, as required and make
recommendations on technical issues for process improvement.
7. Assist in maintaining documentation of infrastructure procedures, operation instructions,
user manuals, quality assurance program & IT Standards, policies for future reference and
retrieval.
8. To provide daily status updates on helpdesk issues / requests and calls attended to
management for review and decision-making.
9. Checks and monitors appropriateness of environmental conditions for the machines and devices in the Service Rooms (UPS,, etc.)
10. Any other ad hoc administrative duty as requested by the Line Manager or Management staff.
Job Type: Full-time
Job Types: Full-time, Permanent
Arabic national required bachelor degree with minimum 3 year experience .
PLEASE NOTE THAT THIS JOB IS ONLY FOR ARABIC NATIONAL -OTHERS PLEASE DO NOT APPLY.
candidates can send CV to ***
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