Duties and Responsibilities
Disseminating information through telephone, websites, mail services, and e-mail.
Organizing and maintaining electronic and paper files and managing projects.
Answering telephone, direct, screen calls, taking and relaying messages.
Maintaining and devising office systems, including filing, data management etc.
Providing information to callers, greeting persons entering organization and directing individuals to correct destination.
Monitoring the use of equipment and supplies within the office.
Dealing with queries or requests from the visitors and employees.
Coordinating the maintenance and repair of office equipment.
Knowledge of clerical and administrative procedures.
Knowledge of consumer service practices and principles.
Good communication skills and professional personal presentation.
Should be honest, respectful, and trustworthy.
Education and Qualifications
High school graduate with basic office skills.
Degree in any field from an accredited institution.
Experience in administrative or clerical activities is an added advantage.
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