Responsibilities
Handle daily freight forwarding operations for air, sea, and land shipments
Coordinate with customers, shipping lines, airlines, transporters, and overseas agents
Prepare quotations, invoices, shipping doents, and delivery orders
Follow up on shipment status from booking until final delivery
Respond to customer inquiries and provide shipment updates professionally
Maintain operation records, files, and email communication
Coordinate with accounts regarding payments and customer statements
Assist in customs clearance and doentation when required
Resolve operational issues and support smooth shipment handling
Perform general administrative and office coordination tasks
Requirements
Minimum 1 year experience in freight forwardi operations in UAE
Knowledge of shipping doents and freight procedures
Basic knowledge of invoicing and customer coordination
Good communication and email handling skills
Ability to work independently and manage multiple tasks
Proficiency in MS Office applications
Immediate joiners preferred
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