ESSENTIAL DUTIES AND RESPONSIBILITIESTo manage the Daily Sales and Operations activity Achieve monthly sales targets through effectively communicating and selling Tyres Develop & maintain accurate and up-to-date effective Tyre customer database in the CRM Managing & building customer relationships for both existing and prospective client.Product sourcing through our vendors by doing Product Price comparison analysis by arranging eligible model
specifications. Timely reporting to the Supervisor. Perform any other duties that may be assigned. Adhere to all company SOP's, guidelines, and values, especially in Sales Participate actively in any company activity to ensure the continued growth of Provide customer service assistance in terms of technical advice and enquiries by customers. Prepare and follow up on all quotations requested by customers to turn them into Sales Be able to explain technical tyre details to customers and internal staff as and when required. Process sales invoices and arranging for delivery of products. Respond & handle customer complaints promptly through coordinating and following up all customer related issues to
ensure maximum customer satisfaction.Set Output KPIs that measure the daily, weekly, and monthly performance.
Job-Specific Skills:
• Communication Proficiency. • Problem Solvi • Change agent • Strategic Thinking Behavioral Competencies: •
Managing complexity • Adaptabili • Interpersonal Skills • Initiati • Valuing Service and
Diversity • Organizational Skills • Stress Management
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